PRIVACY POLICY

High Roller operates the https://lucasgenova.com website (the “Service”).

This Privacy Policy explains how we collect, use, and disclose personal information when you use our Service. By accessing or using LucasGenova.com, you agree to the collection and use of information in accordance with this Privacy Policy.

The terms used here have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

We collect personal information to provide and improve our Service. This may include your name, email address, phone number, billing information, or postal address when voluntarily submitted through forms, purchases, or other interactions.

Your information may be used to:

  • Provide, maintain, and improve our Service;
  • Communicate with you, including updates and support;
  • Process payments and deliver digital services;
  • Send newsletters, marketing, or promotional materials (you may opt out anytime);
  • Comply with applicable laws and enforce our policies.

Log Data

Whenever you visit our Service, we collect information that your browser sends to us called Log Data. This may include your IP address, browser type, version, pages visited, time and date of visit, time spent on pages, and other diagnostic data. This helps us improve site performance and understand user engagement.

Cookies

Cookies are small files stored on your device to improve your browsing experience. We use cookies to analyze traffic, remember preferences, and enhance functionality.

You can choose to accept or refuse cookies. Most browsers automatically accept cookies, but you can modify your settings to decline them. Refusing cookies may limit access to certain features of our Service.

Analytics and Tracking Technologies

We may use third-party services such as Google Analytics or Meta Pixel that collect, monitor, and analyze user behavior to improve functionality and marketing performance. These third-party providers have their own privacy policies governing how they handle this data.

Service Providers

We may employ third-party companies and individuals to:

  • Facilitate our Service;
  • Provide the Service on our behalf;
  • Perform Service-related functions (e.g., hosting, analytics, marketing);
  • Assist in analyzing how our Service is used.

These providers may access your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Resellers and Referrals

High Roller may work with independent resellers or referral partners (“Resellers”) to distribute or sell services. Resellers may collect client contact information solely for the purpose of facilitating transactions and support. We are not responsible for how independent Resellers manage customer data they collect directly. Clients who engage through a Reseller should review that Reseller’s privacy policy in addition to this one.

Security

We value your trust and strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

Our Service may contain links to external websites not operated by us. We strongly advise you to review the privacy policies of those sites. We assume no responsibility for the content or practices of any third-party websites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If we learn that a child under 13 has provided us with personal data, we will promptly delete it. Parents or guardians who believe their child has submitted information should contact us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal data. To make such a request, please contact us at support@lucasgenova.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Service after changes indicates acceptance of the revised policy.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us at:

High Roller
Email: support@highrolleragency.com
Website: https://lucasgenova.com